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 Frequently Asked Questions

  • Do you allow dogs on site?
    Yes, well behaved dogs are very much welcomed, we even provide a drinking bowl, or two, for them.  All we ask is that they are kept on their lead and do not enter the Cafe or  Shop.  You can, with consideration for others, bring them on the vehicles too.

  • Do you hire your vehicles out? 
    Unfortunately, various insurance and covenance restrictions mean that we cannot hire out our vehicles.

  • Are you disabled friendly?
    When you arrive at our museum you will find 4 dedicated parking spaces for disabled visitors - space restrictions prevent us from providing more, and please note that on our Special Event Days we may not be able to provide any, due to the need to manoeuvre visiting buses in the space normally used for visitor parking. (On Such occasions, we provide a Disabled Drop-off point right outside our gate as well as park & Ride facilities less than 10 minutes away)

     Our authentic pre-1960's street settings mean that the era which we depict was one where far less consideration was given to those with restricted mobility, so that some of our cobble-stoned areas may present a challenge for those with buggies or in wheelchairs. However we provide smooth surfaces and drop-kerbs where possible. Our Trams and Trolleybuses, definitely come from a less considerate time and cannot accommodate wheelchairs or buggies, 'though our narrow gauge railway can and is fully accessible

    We have modern toilet facilities for disabled persons and for baby changing.

 

 

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If you wish to contact us with an enquiry then there are a number of ways that this can be done. Please remember, however, that we are a purely voluntary society with no paid staff whatsoever and therefore we may not reply to your letter, email or telephone call straight away. However, we will do our best to come back to you as soon as we are able and hope that you will be able to bear with us.

Please note that we will not generally answer questions by letter, fax, phone or email asking for specific detailed information about our vehicles, or take any sales-calls whatsoever. This is not because we are in any way awkward, but merely do not have the volunteer manpower available to handle such enquiries. We are all far too busy using our spare time to develop the many aspects that you will find at our museum when you come and see us. 

For those persons looking for specific information about any of our vehicles, we will be happy to help you when you come and visit us because when we are open to the public - we all love a bit of a chat!

Unless you have the specific name of a museum officer to whom you wish to address your enquiry, all written communication should be marked for the attention of the Secretary at the museum address shown above.

By Post
East Anglia Transport Museum,
Chapel Road,
Carlton Colville,
Lowestoft,
Suffolk.
NR33 8BL

By Email
General enquiries: admin@eatransportmuseum.co.uk
Events: events@eatransportmuseum.co.uk

By Phone
01502 518459

The museum is well-served by public transport:-

From Lowestoft Bus and Rail Stations

First Eastern Counties: Service 103 (hourly) until 1525 Mon. – Sat.
First Eastern Counties: Service X22 (1/2 hourly) until 1820 Mon. – Sat.

From Beccles and Norwich

First Eastern Counties: Service X22 (1/2 hourly) until 1830 Mon. – Sat.
Borderbus:Service 146 (hourly) Mon. – Sat. (see Borderbus website for timetables)

From Southwold

Borderbus : Service 146 (hourly) Mon.-Sat (see Borderbus website for timetables)

Sundays and Public Holidays

First Eastern Counties: Service X2 from Lowestoft, Beccles and Norwich (hourly service) bus stops at Carlton Crown, approx. 5 mins walk from Museum.